Don had been working as Senior Vice President of Volkswagen of America where he held P&L responsibility for parts and accessory sales and marketing, customer satisfaction and field force management wherein he championed the monetization of connected car and social media tools to drive revenue growth and improved customer retention. Prior to Volkswagen Don held director positions at Toyota in network development, retail development and after sales. As a Regional VP he managed regional operations for BMW, Lexus and Audi of America.
Right now Don is the President of Alleghany Management Inc. an automotive consulting firm based in Atlanta, GA. He has over 30 years of automotive brand experience with field and headquarter experience at Ford, BMW, Lexus, Toyota, Audi and Volkswagen in the US, Mexico and Puerto Rico.
Alleghany has consulted on a number of issues such as connected car, digital marketing and customer retention, OEM operations issues, vehicle distribution network development, parts supply chain, sales and after sales marketing, vehicle and parts e-commerce, used cars, leasing, product differentiation strategies, B2B and B2C business strategies, and technology development as a disruptor in the automotive market.
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