Help Center

Is there any fees for swap?
A SWAP is free, so it's ideal to complete as soon as possible.
Popular questions:
- I try to send my VIN token to exchange but the send button is hidden. How can I send my token to exchange?
- Is it possible to transfer tokens directly from one exchange to another?
- Where can I find MEMO to transfer my tokens to exchange?
- Is it safe to store tokens on exchange? How can I store them privately?
- Do you have any country restrictions for VINchain OBD device?
- Do you have iOS or Android APP?
- How can I activate my wallet after swap?
Articles in this section
I can't SWAP ERC-20 to vinchain :(
Have VIN tokens in my erc-20 wallet, how do I trade them?
I have tokens on myetherwallet? What i need to do to widthraw in exchange?
I can't activate my wallet (SWAP did well) - Failed to sync with the API server. What can I do?
When I get my tokens after I made swap?
Will the VIN token get unlocked on ERC-20 chain? Can I use erc-20 token on the chain?
After the swap, is the token still ERC-20?
Why is my balance still 0 after swap?