Help Center

Exchanges

How to transfer vin token to exchange? Do I need MEMO/message for sending?

I try to send my VIN token to IDAX but send button is hidden. How can I send my token to exchange ?

I want to send VIN tokens to my friend's wallet. Is it possible? Where can I find his address?

How to withdraw tokens from exchange?

Is it safe to store tokens on exchange? How can I store them privately?

Do I need to make swap if I bought VIN tokens on exchange?

Do I need MEMO to transfer from exchange to my wallet?

Do I need to use MEMO to transfer tokens from my wallet to exchange?

Is it possible to transfer tokens directly from one exchange to another?

Where can I find MEMO to transfer my tokens to exchange?

Swap

When I get my tokens after I made swap?

How can I activate my wallet after swap?

Do everyone needs to make a swap?

Is there any fees for swap?

Why is my balance still 0 after swap?

After the swap, is the token still ERC-20?

Will the VIN token get unlocked on ERC-20 chain? Can I use erc-20 token on the chain?

I can't activate my wallet (SWAP did well) - Failed to sync with the API server. What can I do?

I have tokens on myetherwallet? What i need to do to widthraw in exchange?

Have VIN tokens in my erc-20 wallet, how do I trade them?

I can't SWAP ERC-20 to vinchain :(

Token

Can you explain mechanics of how VINchain platform works in simple steps?

I lost my phone with 2FA. How can I recover it?

I lost my password from wallet, how can I restore it?

Is VIN token mineable and what algorithm is it using?

Business development

Can I use your OBD device to get VIN tokens?

How is your platform different from other centralized competitors?

Will I get insurance premium reduction if I will get your OBD device?

Do you plan to make your project in Europe?

What information will you capture from OBD device?

Do you have iOS or Android APP?

Do you have any country restrictions for VINchain OBD device?

What does VINchain verified report means?

Partnerships

Where can I find information about your partnerships?

Do you provide API access for your partners?

I have dealership, how can I partner with you?

Data source

Is it known what information will you capture from OBD device?

Does VINchain get data real time or it store it on the device offline?

What entities will upload information to VINchain database?

What kind of data will your partners give you?

How can insurance companies use Vinchain information and how will it benefit them?

Do you plan to collect information about trailers, boats, motorcycles?

Is it possible to errase or delete information in VINchain database?

Can I controll what information will I share with you with VINchain OBD device?