Help Center

Exchanges

I try to send my VIN token to exchange but the send button is hidden. How can I send my token to exchange?

How to transfer vin token to exchange? Do I need MEMO/message for sending?

Is it possible to transfer tokens directly from one exchange to another?

Do I need to use MEMO to transfer tokens from my wallet to exchange?

Do I need MEMO to transfer from exchange to my wallet?

Where can I find MEMO to transfer my tokens to exchange?

Do I need to make swap if I bought VIN tokens on exchange?

Is it safe to store tokens on exchange? How can I store them privately?

I want to send VIN tokens to my friend's wallet. Is it possible? Where can I find his address?

Swap

I can't SWAP ERC-20 to vinchain :(

Have VIN tokens in my erc-20 wallet, how do I trade them?

I have tokens on myetherwallet? What i need to do to widthraw in exchange?

I can't activate my wallet (SWAP did well) - Failed to sync with the API server. What can I do?

When I get my tokens after I made swap?

Will the VIN token get unlocked on ERC-20 chain? Can I use erc-20 token on the chain?

After the swap, is the token still ERC-20?

Why is my balance still 0 after swap?

Is there any fees for swap?

Do everyone needs to make a swap?

How can I activate my wallet after swap?

Token

I lost my password from wallet, how can I restore it?

I lost my phone with 2FA. How can I recover it?

Is VIN token mineable and what algorithm is it using?

Can you explain mechanics of how VINchain platform works in simple steps?

Business development

Can I use your OBD device to get VIN tokens?

How is your platform different from other centralized competitors?

Will I get insurance premium reduction if I will get your OBD device?

Do you plan to make your project in Europe?

What information will you capture from OBD device?

Do you have iOS or Android APP?

Do you have any country restrictions for VINchain OBD device?

What does VINchain verified report means?

Partnerships

Where can I find information about your partnerships?

I have dealership, how can I partner with you?

Do you provide API access for your partners?

Data source

Is it known what information will you capture from OBD device?

Does VINchain get data real time or it store it on the device offline?

What entities will upload information to VINchain database?

What kind of data will your partners give you?

How can insurance companies use Vinchain information and how will it benefit them?

Do you plan to collect information about trailers, boats, motorcycles?

Is it possible to errase or delete information in VINchain database?

Can I controll what information will I share with you with VINchain OBD device?